IGT Call Center Associate I in Federal District, Mexico

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

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Funciones:

Servicio de contestación Telefónica

Solución de problemas (Soporte técnico)

Resolución de consultas financieras básicas

Seguimiento de casos

Escalada de consultas interdepartamentales

Asistencia por correo

Educacion:

Bachiller en educación secundaria

Experiencia:

Experiencia de 6 meses en call center y/o servicio al cliente

Conocimientos:

Nivel intermedio paquetería Microsoft Office

Disponibilidad para trabajar en turnos rotativos de 6:00am a 10:00pm

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .