IGT Retail Sales Rep I in Kingston 5, Jamaica

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


Required to provide general sales and marketing support for Lottery Retailers within assigned zone and is directly responsible for sales growth of retailers within assigned route. Expected to leverage trade and industry knowledge, persuasive selling skills, POS materials and other tools to create a positive change in sales, implement ‘best practices at each retail locationas as well as ensuring quick and effective responses to retailers’ needs and requirements.

The functional responsibilities include, but are not limited to the following:

Principal Activities and Responsibilities

  1. Engage Retailers in Sales Optimization conversations and advising on the application of “Lottery Best Practices”

  2. Execute POS material placement and ensure adherance to Merchandising Standards (Planogram)

  3. Monitor the quality of service to assigned retailers from all IGT customer-facing departments

  4. Exercise due diligence in identifying best fit locations for IGT’s sales generating tools and equipment e.g, Jackpot Signs and LED Monitors

  5. Analyze sales data and market information to provide insight for growth opportunities and/or possible threats to sales (To IGT and Retailers)

  6. Provide punctual, effective weekly and otherwise scheduled reporting on activities, evaluations and trade information

  7. Lead execution of Sales & Marketing Trade Promotions and Initiatives

  8. Monitor and ensure retailer compliance to technical requirements for the protection of IGT’S assets (Terminals, Printers, Modems, Led Monitors etc.)

  9. Assess and implement solutions for signage/branding needs for retail locations (External and Jackpot Signage, Internal & External Branding)

  10. Support Retailer/Terminal Operator training and In-Trade Up-Selling/Customer Service Training

  11. Provides support to the Field Services team as the need might arise e.g. problems generated during the operation of the system, communications issues, terminal SWOP/Repair etc.

  12. Provide trade marketing support for the launch of new games, game enhancements and system promotions.

  13. Execute scheduled visits to assigned retailers and provide documented visit sheets

  14. Execute scheduled visits to assigned retailers and prepare Visit Sheets and Summary of all visited on a weekly basis.

  15. Performs additional duties and responsibilities as assigned.

Position Requirements

Required Knowledge, Skills & Abilities

• Sound Knowledge of Sales Structure Call Techniques

• Strong communication skills both orally and in writing

• Strong interpersonal skills

• Strong Customer Service skills

• Good Analytical skills

• Good Report Writing skills

• A good knowledge of the roads and districts in Jamaica


• Passion for sales, service and for excellence in execution

• Customer focused

• Solution oriented/problem solving

• Innovative and initiative driven

• Team oriented

• Commitment to personal development

Education and Experience

• Bachelors Degree from an accredited college or university with major course work in, sales, marketing, public relations or business administration

• Minimum three (3) CXC subjects including English Language and Mathematics

• Minimum at least three year’s work experience in a related field

• Holder of a valid General Driver’s License, and a good driving record.


IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .