IGT Intern, ERP I in Reno, Nevada

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

IGT is seeking to fill an ERP internship position, based in our Providence office. This is a great opportunity to gain experience working in an international, corporate environment. This is a year-round internship position, beginning in June. The hours will be full-time during the summer (Monday-Friday, 9:00 - 5:00) and part-time, flexible hours during the school year. Students majoring in Computer Science, Information Systems, Business Administration or similar are encouraged to apply.

* *The intern will be working on various tasks/projects within the ERP team, such as:

Process/Administrative functions

  • Weekly OGS status reports – Generating the weekly OGS status reports for all ERP and collecting the explanations for service request tickets over 120 days from the relevant team members.

  • Creation of a global repository of ERP software license renewals including renewal dates, amounts and managing actuals against this repository. This will help in the annual budgeting as well as the forecasting process.

  • Creation of SLA documents (including support and project information) for recurring monthly meetings with business stakeholders. This would help to have a consistent SLA discussion with all areas of the business.

Technical Functions

  • Robotics- pair with an internal ERP resource to learn and work on automation using Robotics, such as with SOX processes

  • Learn report development tools (Business Objects, Tableau, ABAP Query) to assist in simple report development

Business Functions

  • Shadow 2 business areas for 2 weeks each during the internship. The goal would be to identify process areas which could be made more efficient with systematic solutions. These might help identify and address business process efficiency improvement opportunities proactively.

Requirements:

The successful candidate will possess most of the following traits:

  • Self-Starter – self motivation to take on new challenges

  • Strong work ethic

  • Quick study

  • Strong analytical skills

  • Innovative problem solving skills

  • Excellent communication skills – verbal, written, and presentation

  • Excellent negotiation skills

  • Excellent listening skills – combined with communication skills to interview people for the purpose of gather business requirements

  • Results and detailed oriented

  • Experience in working in teams – i.e. senior project working in a group to achieve one objective

  • Passionate about providing superior customer service

  • Open to new ideas and change – change is the only constant

  • Ability to work within teams

  • Ability to work with minimal supervision while maintaining focus and productivity

The successful candidate should have experience in or a solid understanding of:

  • ERP Software Skills (preferably SAP and/or Salesforce.com)

  • How business processes are integrated in the ERP suite of applications

  • Translating requirements to process flows to functional specifications to technical specifications to configuration choices – business objectives to solutions

  • Principles and techniques for debugging and troubleshooting

  • Principles and techniques for coding function calls, custom programs/applications, interfaces to other systems/software

  • Modeling principles and techniques

  • Knowledge of software development lifecycle

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com at http://www.igt.com/ .